Epstein Data Wiki

Natalia Molotkova

Properties2
tagsperson, vendors, american-express, travel, epstein-office
aliasesMolotkova, Natalia, Natasha Molotkova, Natalia X Molotkova, Natalia (Natasha) Molotkova

18 min read

Name as it appears in the recordShe signs herself “Natalia X Molotkova” on the 2012 sheets12, “Natalia Molotkova” on the 2015 and 2016 Centurion transcripts34, and “Natalia (Natasha) Molotkova” on the later ones56. Correspondents address her as “Natasha”76
Post as the documents state it”Centurion Relationship Manager”, printed under her own name in her signature block, over “Hours: Monday through Friday 9:00am to 5:30pm EST”, on correspondence carrying the American Express Centurion banner and the American Express copyright line5634
Who she wrote toLesley Groff, Jeffrey Epstein’s executive assistant, is the counterparty on every exchange cited here and is named on the sheets cited17568
What she didPriced, held, issued, exchanged and voided commercial airline tickets; booked and cancelled hotels; arranged ground transport; handled hotel credits and refunds43856
Range of documents read at the image for this page18 December 2012 to 2 May 2016, ten sheets across eight identifiers, all listed in the footnotes and all rendered at 700 dpi
Scale in the releaseThe released email metadata records 16,676 messages with her as normalised sender, across 5,952 documents. The phrase “Natalia Molotkova” reaches 6,736 documents in the released text and the surname alone reaches 7,3279
Covered elsewhere on this wikiLesley Groff; Karyna Shuliak, whose own page covers a 2013 American Express Centurion Travel confirmation she relayed

Natalia Molotkova is the named American Express relationship manager who booked Jeffrey Epstein’s travel. She signs herself Centurion Relationship Manager, the dedicated point of contact American Express assigns to a holder of its invitation-only Centurion card, and across the released files she is the person Epstein’s office wrote to when it needed a flight priced, a ticket issued, a hotel held or a booking voided. On the count of messages in the release’s own email metadata she is the highest-volume correspondent for whom this wiki has had no page.

Most of that volume is ordinary travel-agency work. Two exchanges are not. On 18 December 2012 she asked Epstein’s assistant, in writing, whether a hotel reservation was wanted “only for the visa purpose”, said that such a booking “is against AMEX policy, to be honest, but here is the option, we can hold it till tonight”. In March 2016 she made flight and hotel reservations under a subject line reading “Reservations for visa”, queried why a second reservation was needed when one would do, proposed voiding the ticket the following day, and voided it.

Nothing on this page is a finding of wrongdoing by her or by anyone else named on it. What the documents record is what she wrote and what she was asked to do. Where the record does not say what she knew or believed, this page does not supply it.

What the documents establish about her post

Her signature block is the same on sheets eight years apart. It gives her name, the title “Centurion Relationship Manager”, and a line of business hours: “Hours: Monday through Friday 9:00am to 5:30pm EST”. Beneath the name, on every sheet read for this page, the producing party has covered two short lines in the position where a direct telephone number and an address would sit. Her messages arrive under an American Express Centurion banner, above an American Express copyright line, and the standing footer on the same sheets states that “American Express acts solely as sales agent for travel suppliers” and that for concierge work “American Express uses a third party concierge service contractor”.34

That footer is the reason this page states her post and not her employer. The documents establish the title she used and the American Express systems her mail came out of. They do not state whether she was employed by American Express itself or by a contractor it used, and this page does not decide it.

Her out-of-office reply went out over her own name too, telling correspondents to “call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate”.3

18 December 2012: “It is against AMEX policy, to be honest”

The earliest document read at the image for this page is a thread of four messages exchanged on the morning of 18 December 2012 between Molotkova, writing then as “Natalia X Molotkova”, and Lesley Groff.12

At 9:47 that morning Molotkova reported on hotel availability in St Martin for the first week of January, then wrote:

“Here are hotels for January 5-12. Does she need the reservation only for the visa purpose? It is against AMEX policy, to be honest, but here is the option, we can hold it till tonight.”

The sheet then sets out air options and the line “Fare refundable – 1473.90USD”, above a trip itinerary block for seven nights at a named resort on the Dutch side of St Martin, 5 to 12 January 2013.

Three minutes later Groff answered:

“Book Esmeralda Resort…she will do this trip…can you get the airfare too?”

Molotkova replied at 9:52: “Air confirmation is on its way.” Groff closed the thread that afternoon: “ok thanks a million times”.

Two things in that exchange are worth separating. The first is that Molotkova, unprompted, identified a category of booking, said it was against American Express policy, and offered the workaround in the same sentence. The second is that Groff’s answer denied the premise: she said the traveller would take the trip. The traveller is not named on any of the four copies of this thread read for this page, and this page does not identify her.

March 2016: “Reservations for visa”

Three years later the same practice has a subject line. On 15 March 2016 Groff forwarded Molotkova a request written and signed by Karyna Shuliak, under the subject “Reservations for visa”:7

“Could you please make the following flight and hotel reservations, that I would have to bring for my visa appointment:

  1. NY-Paris-NY round trip flight from March 23rd till March 30th. And a hotel reservation in Paris for these dates. Can be any hotel, they will need to send a separate confirmation letter.

  2. NY-St. Barth-NY round trip flight from April 6th till April 13th. Same thing for the hotel for these dates.

If possible can you please have it done by the end of the day tomorrow, since I might need to go to the embassy on Thursday.”

Groff’s covering line to Molotkova reads: “HI Natasha I need the below as well for Karyna Shuliak! thank you”.7

The afternoon that followed is recorded in the Centurion transcript stamps on the copies cited. At 5:07 pm Molotkova wrote: “There are no refundable fares on this rout. Non refundable and void ticket tomorrow?” Groff answered at 5:21 pm: “Yes please!” In the same minute Molotkova sent the question this page treats as her clearest recorded act of judgement:5

“All hotels in St. Barth are non refundable or 90 days cancellation policy. Why does she need St Barth reservation if she is going to get visa with Paris reservation? I believe same Schengen visa fro St. Barth as France.”

“Lesley, I am leaving at 5:30pm.”

Groff’s reply, timed on the same transcript at 5:36 pm, answered the question by recalling that it had been asked before:6

“Ok. I remember we did this same thing last year and you had the same question. Let me ask her.”

At 7:12 pm Groff came back with Shuliak’s own answer, quoted into the thread:6

“Hi Natasha…below is from Karyna…we don’ t need to worry on St. Barth` s yet or maybe never…

Thanks Lesley, let’s skip St. Barth then and just do Paris. But in general, fur a short term schengen does not work for St. Barth, however if they give me a 6 months one like the last time, that would work then. We’ll see.. Anyway, let’s just do Paris for now then.. Thank you!”

The next morning, 16 March, Molotkova closed it: “OK, will void the ticket, thank you…”6

Read whole, the thread is narrower than its subject line. A traveller asked for reservations to take to a visa appointment; a second leg was queried by the travel agent, and the traveller herself dropped it, saying a short-term Schengen visa would not have covered it in any event. What the sequence does establish, on the face of the documents, is that a reservation could be created, carried to an embassy appointment and voided the next day, and that by March 2016 neither the office nor the travel desk treated that as novel.

The ordinary work, and what it shows about standing

Alongside those two exchanges sits the routine traffic, and it is worth setting out because it establishes what kind of access the post carried.

In December 2015 Epstein’s office asked Molotkova to have a Marrakech hotel send a car to meet Epstein’s private flight on Christmas Day. Over the course of that morning she telephoned the hotel, established that its complimentary transfer covered two people and four bags, reported that a larger vehicle would cost extra, and asked twice how much luggage the party would have, because, as she put it, “I just want to make sure that the car will fit the bags”.3

When the trip did not happen, she spent three months recovering the money. On 4 January 2016 she told Groff: “Let me reach out to them again, will be back shortly…I think they want to cooperate, due to they value Mr. Epstein.” Within the hour she relayed the hotel’s answer verbatim, that it “could exceptionally use the 100% cancellation fee as a credit under the conditions that he stays for a minimum stay of 3 nights in the Oriental Pool Villa”. Ten days later she was still chasing the outcome: “Lesley, by any chance, is Mr. Epstein planning to go to the hotel to use 100% of money? Or should I try to get at least like 50% back?”4

And on 2 May 2016, over about two and a half hours, she priced four different itineraries from New York to St Thomas for Groff, and asked, in the form she used for every purchase: “OK to issue?”8 St Thomas is the commercial gateway to Little Saint James and Great St James, and it is the commonest destination in her file: the surname and the airport code “STT” co-occur in 872 documents of the release.9

Scale, and what the numbers do and do not measure

The release’s email metadata records 16,676 messages with Molotkova as normalised sender across 5,952 documents, which places her seventh among all normalised sender values and behind only four identifiable people. Each of those four already has a page in this tree. In the released text her full name reaches 6,736 documents and her surname alone 7,327.9

Those figures measure correspondence, not conduct, and two cautions belong beside them.

The first is that the document unit inflates them. A single Centurion thread is produced many times over: the 15 and 16 March 2016 exchange quoted above exists under at least fifteen separate identifiers, because each forward, each transcript refresh and each copy in a different production counts once. Any count of her file is a count of copies until somebody groups them.

The second is that the derived date on her rows is not reliable. In the material reviewed for this page, every message whose derived year fell outside 2015 to 2019 turned out to carry a header the extraction had mangled. Two sheets whose own headers name days in January and May 2019 are dated to January and May 2010 in the metadata, in each case because a four-digit year has been read as two digits. The earliest date established at the image for this page is 18 December 2012, and it is established from an RFC header that carries its own zone. No claim is made here about when her work for the office began or ended.10

The public record outside these files

Molotkova’s work for the account has been the subject of congressional attention. Wire reporting carried on 9 June 2026 states that Lesley Groff was questioned by United States lawmakers about travel booked for women and girls on Epstein’s American Express account, and names Molotkova as the dedicated American Express relationship manager for that account. The same reporting quotes her “It is against AMEX policy, to be honest, but here is the option, we can hold it till tonight” line, which this page has verified independently at the image on the sheet cited above. This paragraph is reported speech about a hearing, not a finding of this desk: no transcript of that hearing has been read for this page, and Molotkova is not reported to have been called, accused or charged.11

What this page does not establish

  • Her employer. The sheets give her title and her systems. They do not state whether American Express employed her directly.
  • What she was told. No document read for this page records anybody explaining to her who the travellers were or why the reservations were wanted. Her own two recorded questions, in 2012 and in 2016, are the only evidence in the material reviewed for this page of what she asked.
  • Whether the 2012 booking was used. Groff said the traveller would take the trip. The material reviewed for this page does not contain a boarding record either way.
  • Where her record ends. The latest reliably dated sender row in the metadata reviewed for this page is 13 June 2019, about three weeks before Epstein’s arrest on 6 July 2019. The derived dates are unreliable at both ends, and nothing on this page has been read at the image after 2 May 2016.
  • Any outside record. No account she has given in her own voice outside these files has been read for this page.

Footnotes

  1. Natalia X Molotkova to Lesley Groff, subject “RE: Confirmation”, the sheet’s own header dated 18 December 2012 at a quarter to three in the afternoon UTC, which is 9:47 am in New York. The sheet carries that message and the trip itinerary block beneath it. Her own sending address, and the recipient name and address, are covered by the producing party. The extraction of this sheet renders the first air line as “AA 7198 OSJAN”; the sheet reads “AA 719B 05JAN”, and no flight detail is reproduced here. Read at the image at 700 dpi by the writer at 2026-09-20T23:15Z. EFTA00398923 p. 1. ↩ ↩2 ↩3

  2. A further sheet of the same thread carries one message more. Its header block gives Lesley Groff as sender and Natalia X Molotkova as recipient, under the same subject, on the afternoon of 18 December 2012, and it carries Groff’s closing line, Molotkova’s “Air confirmation is on its way.” of 9:52 am, Groff’s “Book Esmeralda Resort…she will do this trip…can you get the airfare too?” of 9:50 am, and Molotkova’s 9:47 am message quoted above. All four quotations in this section are taken from this copy. Read at the image at 700 dpi by the writer at 2026-09-20T23:30Z. EFTA02153043 p. 1. ↩ ↩2

  3. Natalia Molotkova, subject “Mandarin Marrakech provide car for Jeffrey upon arrival?” followed by an e-mail reference not reproduced here, sheet dated 23 December 2015, a two-sheet Centurion transcript of a single morning’s exchange. Molotkova’s three quoted messages are stamped 09:15, 09:35 and 09:59 on 23 December 2015; the request they answer is stamped 07:15, as is the out-of-office text quoted in this page’s second section, both on printed p. 2. The requester’s name in the transcript’s own label is covered by the producing party on both sheets and is not recovered here; this page attributes the request to Epstein’s office and to no individual. Both sheets read at the image at 700 dpi by the writer at 2026-09-20T23:10Z. EFTA00332896 pp. 1-2. ↩ ↩2 ↩3 ↩4 ↩5 ↩6

  4. Natalia Molotkova, subject “Mandarin Marrakech Credit?” followed by an e-mail reference not reproduced here, sheet dated 14 January 2016. The sheet carries Molotkova’s messages of 4 January 2016 at 01:29 pm and 02:23 pm and of 14 January at 05:28 pm, the last of which opens “Lesley,”. The customer name in the transcript’s own label is covered by the producing party. The 14 January message opens with a salutation naming Lesley Groff, which is how the counterparty is identified here. The sheet’s own header and its transcript stamp agree, once the stated zone offset is applied. The extraction of this sheet is damaged through the signature lines and breaks her 4 January sentence across a line, so an exact-substring check reports that quotation as unresolved against EFTA00331180 p. 1; the sentence is continuous on the sheet and was read there. Read at the image at 700 dpi by the writer at 2026-09-20T23:04Z. EFTA00331180 p. 1. ↩ ↩2 ↩3 ↩4 ↩5

  5. Same thread, a further sheet. Its header gives Molotkova as sender, under the same subject, on 15 March 2016, and the sheet prints “To: Lesley Groff” above Molotkova’s 5:21 pm message, Groff’s “Yes please!” of 5:21 pm beneath it, and Molotkova’s 5:07 pm message at the foot. The clock times given in this section are the Centurion transcript stamps printed on the sheet; the sheet’s own RFC header carries a zone and the transcript stamps do not, and on the copies read for this page the two series agree to within three minutes. Read at the image at 700 dpi by the writer at 2026-09-20T23:33Z. EFTA00327925 p. 1. ↩ ↩2 ↩3 ↩4 ↩5

  6. Same thread, the sheet carrying the resolution. Its header gives Molotkova as sender, under the same subject, on 16 March 2016, and it prints Molotkova’s “OK, will void the ticket, thank you…” of 16 March 8:55 am, Groff’s 7:12 pm message of 15 March with Shuliak’s answer quoted inside it, and the head of Groff’s 5:36 pm message. The sheet reads “fur a short term schengen”, and the quotation reproduces it. Read at the image at 700 dpi by the writer at 2026-09-20T23:36Z. EFTA00327967 p. 1. ↩ ↩2 ↩3 ↩4 ↩5 ↩6 ↩7 ↩8

  7. Natalia Molotkova, subject “Reservations for visa -Karyna Shuliak - St Barth” followed by an incident reference not reproduced here, sheet dated 15 March 2016, carrying at printed p. 7 Groff’s covering line of 3:30 pm and, beneath it, a forwarded message whose own header gives Karyna Shuliak as sender under the subject “Reservations for visa” and dates it to the afternoon of 15 March 2016, signed “Karyna.” Shuliak’s own sending address and the recipient line of her message are covered by the producing party, as is the salutation name. The run is a homogeneous eight-sheet Centurion transcript of one thread; printed p. 1 is the thread’s own header sheet, not an enclosing filing. Read at the image at 700 dpi by the writer at 2026-09-20T23:22Z. EFTA02057160 p. 7. ↩ ↩2 ↩3 ↩4

  8. Lesley Groff and Natalia Molotkova, subject “Re: Flights from NY to STT May 10-16”, sheet dated 2 May 2016, a six-sheet Centurion transcript. “OK to issue?” is Molotkova’s, stamped mid-afternoon on 2 May 2016, on printed p. 4, beneath a fare block. The produced image of this run is clipped at the right margin, so most lines on the sheet run off the page and end mid-word; the three-word question quoted here is complete on the sheet and nothing longer from this run is quoted. Printed p. 4 read at the image at 700 dpi by the writer at 2026-09-20T23:18Z; the remainder of the run at the text layer only. EFTA02052948 p. 4. ↩ ↩2 ↩3

  9. Counts taken 2026-09-20 against the published email_metadata and full_text_corpus databases. Sender rows where the normalised sender is “Natalia Molotkova”: 16,676, across 5,952 distinct identifiers. Distinct identifiers whose released text carries the phrase “Natalia Molotkova”: 6,736; the phrase “Natasha Molotkova”: 6,169; the bare surname “Molotkova”: 7,327; the title phrase “Centurion Relationship Manager”: 6,351. Every one of the 6,736 carries an EFTA identifier and none a DOJ-OGR- or HOUSE_OVERSIGHT_ one. Surname co-occurring with the token “STT”: 872. Sender ranking is over the same sender_normalized column, whose top six values are Jeffrey Epstein, a redaction placeholder, Lesley Groff, a noise placeholder, Richard Kahn and Karyna Shuliak. Counts of a search are counts of copies, not of events. ↩ ↩2 ↩3

  10. The two sheets named here were read at the text layer only and are cited for the header strings they carry, not for their contents: EFTA02276878, whose own header names a Thursday in January 2019 and whose derived date in the released metadata is 17 January 2010, and EFTA02285984, whose own header names a Wednesday in May 2019 and whose derived date is 8 May 2010. In each case the day and month agree and only the year differs, and in each case the header’s year is a four-digit value that the metadata has read as two. Every row in the metadata for this sender with a derived year before 2015 or after 2019 was checked in the same way and behaved the same way. The claim is scoped to this sender’s rows; no general claim is made about the metadata. ↩

  11. “Epstein’s assistant grilled by lawmakers over Amex travel booked for women or girls”, syndicated wire report, retrieved 2026-09-20. https://www.ktsa.com/epsteins-assistant-grilled-by-lawmakers-over-amex-travel-booked-for-women-or-girls/ . Read by the writer at 2026-09-20T23:20Z. Only this one syndicated copy has been opened; the underlying hearing record has not been read, and nothing in this page’s document sections rests on it. ↩

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