12 includes interacting with requester and agency customers, and providing assistance, from answering basic questions about FOIA to facilitating communication between disputing parties to convening multiple agencies working on the same or similar requests. 2012 May 24 October 1 OGIS opens its 1,000th case Online FOIA request portal, FO/Aontine, goes live August 2-3 at six agencies, including NARA OGIS staff presents at the American Society of December 4-5 Access Professionals Summer School training OGIS staff presents at the American Society of September 11 Access Professionals Annual Symposium The Inspector General at the National Archives and Records Administration releases a report on OGIS as part of its routine examination of NARA offices HOUSE_OVERSIGHT_025864