To: From: Sent Subject Lesley Groff Wed 4/4/2018 11:20:56 PM Re: Eurostar Issues-I worry about new ticket! EXACTLY! it is the WORST website EVER! and you cannot speak to anyone! I have been lamenting over this all day... just horrible. She needs to take care of it herself in the morning... On Apr 4, 2018, at 7:16 PM, O . wrote: I tried to make it online but it's impossible . <image I beg> Envoye de mon iPhone Le 5 avr. 2018 a 01:09, Lesley Groff a Colt : It will be much easier for her to just change what she has! Lets see what happens tomorrow...I will get a credit for my new ticket if she is able to just change what she has. Please talk to her and help her. On Apr 4, 2018, at 7:07 PM, wrote: Thank you Lesley . I know that she can change her ticket by herself tomorrow in any Eurostar office . I think she has to pay 30 pounds or even nothing because it's a business ticket . But you purchased a new one Envoye de mon iPhone Le 5 avr. 2018 a 00:56, a ecrit : Want to give you the heads up: My account rep, Natasha, is on holiday. She purchases our rail tickets through an account she has, which no one else apparently has access to. I bookerfla new ticket myself on line and received a booking numbers but she must print the ticket herself at a kiosk at the station OR go to the window and speak with an agent. She is to take the 7:55am train arriving Paris I I:17am. ...I worry however ...I don't know if she needs the card it was purchased on (the EFTA_R1_01014210 EFTA02241637