To: [email protected] Subject: Heli u ate From: Lvjet Sent: Sunday, May 18, 2014 4:09:32 PM imaoe001.ioo Jeffrey,. If I'm lucky, I'll be on St Thomas by 6:45pm Friday which is sunset. Bell needs parts now,. see frustrations below,. Bell has offered a 5% discount for the parts I require if I purchase from Bell: I have not told them to order parts until I hear from other suppliers on Monday,. unless you tell me to order from Bell? Lany, I did not hear anything from Debbie on another source, but, if Chris quoted list price I will offer a 5% discount... You are a valued customer and we appreciate your business and loyalty... Kind regards, David Friday aftemoon Bell sent me the email below, stating they need 5 parts totally $33,700 for corrosion and excess wear,. I told Bell that you can't expect me to approve a $33,700 parts without trying to locate pricing from other venders? ESPECIALLY AFTER THE HELICOPTER HAS SAT 23 DAYS in their hanger, I have two other parts base companies looking into pricing the below items, I will have answer on Monday if other parts are locally and better price. Some of Bells pricing and parts are located in Bell's "Singapore parts facifity". -Main rotor Yoke Drive pins, 7 needed totaling: $18,949.00 -Tail Rotor Pitch change links, 4 needed totaling $9,990.00 -Main rotor yoke bolts $2,256.00 -Collective Link bolt $1,519.00 -Main rotor pitch change inks, $1,056.00 I spoke to David Burch, Bells Manager during this inspection after receiving this email, I told Burch I'm dissatisfied with his approach on this annual and all inspection items should have been addressed early in order to gets parts as needed in a timely fashion,. This didn't happen due to man power,, As of Friday the helicopter as been there 23 days, the shop works an 8 hour day on Saturday, and off on Sunday. I will never take this helicopter to him again if you agree. Good morning Larry, Be assured we will work as diligently as possible in order