From: To: Amex Centurian Travel < Subject: Re: SCHEDULE CHANGE Itinerary for Date: Thu, 14 Jan 2016 16:19:42 +0000 21JAN16 [Email Ref: ok thanks On Jan 14, 2016, at 11:12 AM, Natalia Molotkova < > wrote: TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY. PLEASE DO NOT REPLY BELOW THIS LINE ;;Centurion Banner Response (Natalia Molotkova) 01/14/2016 11:12 AM Could be a glitch. Issuing ticket, non refundable coach with $200 change fee. Regards, Natalia Molotkova ours: on ay through Friday 9:00am to 5:30pm EST Customer ( 01/14/2016 11:03 AM something is going on here...this email of the SCHEDULE CHANGE has gone to 3 other people in my office and keep sending it to me...can you investigate?1 do want to purchase this ticket for ...but what is going on here? technical glitch? Response (Natalia Molotkova) 01/14/2016 10:47 AM Very strange, it is just a hold reservation. You never confirmed that I can issue, the fare is higher then you had in attachment. S352.20 Regards, Natalia Molotkova ours: f on ay through Friday 9:00am to 5:30pm EST Customer 01/14/2016 10:30Apd_ why is the heading here SCHEDULE CHANGE? this is confirmed purchased ticket yes? Begin forwarded message: From: "American Express Travel" Subject: SCHEDULE CHANGE Itinerary or Dat • January 14 9016 at 10.12:49 AM EST To: JAN16 EFTA00331099