From: Natalia Molotkova To: ' " C________ Subject: SCHEDULE CHANGE Itinerary for 160115-000116] Date: Thu, 14 Jan 2016 16:12:02 +0000 Attachments: 21JAN16 [Email Ref: <--- TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY. PLEASE DO NOT REPLY BELOW THIS LINE ; IiCenturion Banner Response (Natalia Molotkova) 01/14/2016 11:12 AM Could be a glitch. Issuing ticket, non refundable coach with $200 change fee. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Customer ( ) 01/14/2016 11:03AM something is going on here...this email of the SCHEDULE CHANGE has gone to 3 other people in my office and the keep sending it to me...can you investigate? I do want to purchase this ticket for ...but what is going on here? technical glitch? Response (Natalia Molotkova) 01/14/2016 10:47 AM Very strange, it is just a hold reservation. You never confirmed that I can issue, the fare is higher then you had in attachment. 5352.20 Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Customer ( ) 01/14/2016 10:30AM why is the heading here SCHEDULE CHANGE? this is Begin forwarded message: confirmed purchased ticket yes? From: "American Express Travel" EFTA00331087