From: To: Cc: Subject: RE: 90A-NY-3151227 (Epstein) --- UNCLASSIFIED Date: Wed, 28 Aug 2019 19:07:57 +0000 Importance: Normal Classification: UNCLASSIFIED Current status: All systems are powered up using clones of the original disks. DVR Main Controller —The Administrator password is needed to gain access. _s working on it. DVR 1 System — This is up and running. The disk array appears to have assembled but we need access to the DVR Main Controller for visibility. DVR 2 System — This is our priority and is currently problematic. The system is up, but the disk array is NOT assembling. It appears the configuration of these 16 disks in the array has been lost (likely from being pulled out of the system live). 3 of the disks had to undergo repair before being useable. We will have to attempt to reassemble this array manually (if possible). Typically, we can look at the structure of the disks and find patterns that potentially give us clues into how they were assembled but a review today did not prove insightful. Important: Can you please reach out to MCC and request if there is any documentation available there on the configuration of this disk array or a technician there that can speak to it? In the meantime, I will review the operating system drives to see if there is any configuration documentation there that might have been saved. FYI, I will be away from the office Thursday and Friday. With the holiday on Monday, I won't be back in the office until Tuesday, Sept 3 rd. However, if you receive the Admin password and/or information on the disk array configuration please respond to this email. My Lab Supervisor and a Senior Level Technician are copied. EFTA00075834