From To Cc Subject RE: delivery of hard drive to MDC for discovery production to inmate Date: Thu, 27 Aug 2020 16:20:39 +0000 • So far, actually seems to be functioning. Sorry for the false alarm, but perhaps she just figured out how to open the files she was previously having difficulty with. If I receive any follow up about additional issues, I will let you know. Appreciate your responsiveness and willingness to help! 8/26/2020 3:41 PM >> > There are many different types of files on the drive; excel, pdf, tif, video, audio, etc. Consequently, it will be difficult to diagnose the issue(s) without knowing the specific files/folders that are problematic. If you would send over the particulars we will work to provide a fix. Thanks, Paralegal Specialist U.S. Attorney's Office SDNY 1 St. Andrew's Plaza New York, NY 10007 From: Sent: Wednesday, August 26, 2020 3:23 PM Subject: RE: delivery of hard drive to MDC for discovery production to inmate Thanks very much for reaching out. I'm adding who may be able to answer your question. If there are particular files that Maxwell is having difficulty opening, please let us know, and we can try to figure out how to address the issue. EFTA00023962