Business Expansion Portfolio and Prospectus Twin City Care of The Virgin Islands 6 Our crews will be trained as Crisis Intervention Teams (CIT) which will include being a Behavioral Health Technician (BHT) who will meet requirements in: % Crisis de-escalation, intervention and sensitivity training % Patient and crew safety % Documentation and patient confidentiality % Ethical and Professional Responsibilities + Crisis Hotline Response & Management + Intake Assessment Referrals + Residential Substance Abuse Treatment Referrals + Individual & Group Counseling Referrals + Male/Female Specific Support Groups + Relapse Prevention Education + Substance Abuse Education & Prevention + Educational/Vocational Counseling + Family Education + Parenting Skills and education + Children's Services Referrals #+ HIV/AIDS and Hepatitis prevention and education services + Women's Aftercare Program Referrals Mutual Aid TCMIH will be available and prepared to fulfill its mutual aid commitment to the Virgin Islands Emergency Medical Services (VIEMS) under the directives of the Virgin Islands Territorial Management Agency (VITEMA). When called upon we will assist in the evacuation of healthcare facilities, special needs residents and nursing facilities to safety, only to return them home again after the storms have passed. Community Paramedicine Community paramedicine (CP) is an emerging healthcare profession. It allows paramedics, Nurses and emergency medical technicians (EMTs) to operate in expanded roles to provide healthcare services to underserved populations. It is a way to improve rural emergency medical services (EMS) as well as address the healthcare needs of the community. Some rural patients lack access to primary care, and misuse 911 services in an attempt to access emergency departments for routine healthcare. This is demanding on our EMS system and causes strains on the workforce. Working in a primary care role, community paramedics can meet the needs of suc