11 the steps required to administer mediation itself, and the Office’s : success in mediation services ‘' can be more uniformly evaluated : ms in that regard. The challenge of : -* he evaluating success of mediation a » on F services is not unique to OGIS AJ Bs, ' or to the government—other ae 25 ee a— ombudsmen struggle with the ‘yas 16 ait it eh same issue. ‘ea The Government Accountability To . a al Office (GAO), which conducted _* a | an audit of OGIS in FY 2013, — : i; -_ recommended that OGIS establish it “fe sé performance measures and Ib # < goals for its mediation services . . : |: * i , [> that define the Office’s success One challenge OGIS faces is measuring its success. in handling mediation cases. pate, AER ale The GAO recommendation, coupled with OGIS’s experience providing mediation services, will inform OGIS’s FY 2014 creation of performance measures and goals for the work OGIS does. That multifaceted work 2012 March 12 March 21 Archivist of the United States David Ferriero Director Nisbet testifies before the House joins Director Nisbet in welcoming guests to the Oversight and Government Reform’s Technology, National Archives to view the original Freedom of Information Policy, Intergovernmental Relations Information Act in observation of Sunshine Week and Procurement Reform Subcommittee March 13 hearing on “The Freedom of Information Act and Director Nisbet testifies before the Senate Information Technology” Judiciary Committee on “The Freedom March 21-23 of Information Act: Safeguarding Critical OGIS staff presents at the American Society of Infrastructure and the Public’s Right to Know” Access Professionals National Training Conference HOUSE_OVERSIGHT_025863