7 : -, a . . . * ~ . . a . e oe - wf . You must keep your contact information current (see 7 Common Questions number 8). If an agency is 7 , unable to contact you due to outdated contact 7 information, you will be removed from the notification program. . , | 2. What if I forget my PIN? _ | ; Ey Each VNS notification will re-state your VIN & PIN. es If you do not have this correspondence, please contact 7 ¥ the agency (FBI/USPIS/U.S. Attorney’s Office) | ; ; 3 = involved with your case. | 3. What if I am not at home or my | phone is busy when VNS calls? In this instance, the Call Center will continue calling | you every 30 minutes. If the call is answered, but is | . not confirmed with your PIN number, VNS will continue to call every two (2) hours. - oe <a __VictimNotificationSystem . | M4. How do I access the VNS gE fF Internet site? Le A. Enter http://www.Notify.USDOJ.Gov in Ss your Web browser. fe B. Ifyou are a new user, click “First time users ee: - » Click here”, Ee (1) Enter your VIN. oe - (2) Enter your PIN. DE ge | (3) Complete the remaining information as = hgh * requested on the Web site to include ; ye J ‘ creating a new VNS Login ID. yf C. Your VNS Login ID must be used in a 7; j conjunction with your VIN during any f/ me | subsequent access of the VNS Web site. m “4 | | | ao fat ge on . | | | SSS 8 SSS . HOUSE_OVERSIGHT_021563