25. The Wall Street Journal, July 18, 2005 (http://www.technologyinvestor.com/login/2004/Jull 8— 05.php). 26. This was a new product category that I created to eliminate and preempt the competition. Strive to be the largest, best, or first in a precise category. I prefer being first. 27. If you decide to resell someone else’s higher-end products like Doug, especially with drop- shipping, the risk is lower and smaller margins can suffice. 28. “Back-end” products are products sold to customers once the sale of a primary product has been made. iPod covers and car GPS systems are two examples. These products can have lower margins, because there is no advertising cost to acquire the customer. 29. “Cross-selling” is selling a related product to a customer while they’re still on the phone or in an online shopping cart after the sale of a primary product has been made. For a full marketing and direct response (DR) glossary, visit www.fourhourblog.com. 30. This also refers to owners of copyrights or trademarks. 31. Said casually and with confidence, this alone will get you through surprisingly often. “Id like to speak with Mr./Ms. X, please” is a dead giveaway that you don’t know them. If you want to up the chances of getting though but risk looking foolish if they call the bluff, ask for the target mentor by first name only. 32. I use this type of lead-in whenever making off-the-wall requests. It softens it and makes the person curious enough to listen before spitting out an automatic “no.” 33. This answers the questions theyll have in their head: “Who are you and why are you calling now?” I like to be a “first-time” something to play the sympathy card, and I find a recent media feature online to cite as the trigger for calling. 34. I call people ?'m familiar with. If you can’t call yourself a longtime fan, tell them that you have followed the mentor’s career or business exploits for a certain number of years. 35. Don’t pretend to be strong. Make it clear you’re nervous an