From: james I personal genius Sent: Sunday, December 10, 2017 3:03 PM To: jeffrey E. Cc: Bella Klein; Richard Kahn Subject: Re: The good news is that I was able to reset t=e password via email to th <mailtc > address. The new passcode The account is now unlocked. It should work for=purchases, etc. now. The bad n=ws is that I still can't log into appleid.apple.com <http://appleid.apple.c=m> to update the recovery information without securit= questions: Which city did your parents meet? Who is your favorite teacher? =orse news is that all the Apple TVs (and iMacs and iPads etc) in all the ho=ses will now be logged out of iTunes. =br class=""> James Ce your Personal G=nius • Certified Support Professional 10.6<=div> http://personalgenius.co<=a> <http://personalgenius.co/> aiv> On Dec 10, 2017, at 9:14 AM, jeffrey E. <[email protected] <mailto:[email protected]» wrote: Do you think it is HER BIRTDAY?=/div> On Sun, Dec 10, 2017 at 3:13 PM ja=es I personal genius <james@p=rsonalgenius.us > wrote: ? Passcode Kalin set it up so=the security questions are hers. If we can avoid resetting the passcode, we=should. That account is on everything... Apple TVs @ every House, etc. = She helped me get into the gmail a=count, so maybe the questions/answers are the same? EFTA_R1_01707524 EFTA02551427