From: jeffrey E. <[email protected]> Sent: Sunday, August 9, 2015 3:37 PM To: Larry Subject: Re: Question kathleen , I greatly appreciate your attention and h=lp. I want to be clear that the vibration was experienced by everyon= on the test flight . including yourself. and that after chang=ng the cannisters there is nothing left to change. hence. poin=ing only to the engines. My understanding is the reason =or any owner to be on corporate care. is a combination of pay over time or=one time, and in addition to have rolls royce stand behind the unexpected =roblems. talk to you on monday, again thanks for you h=lp On =un, Aug 9, 2015 at 9:28 AM, Larry Jeffrey Kathle=n's response,. She admitted to a vibration,. I'm f=nalizing pricing with Bidet Tulsa„Gulfstream PBI, plus Dallas Airmotive,= Sent from my iPad <=r>Begin forwarded message: - • "Goncalves, Kathleen" Date: August 9, To: =arry Visoski Subject: RE: Question rote: Hi Larry, certainly if anything is found technically wrong with the engine =e will cover the repair under Corporate Care. While I believe your go forw=rd plan will be worthwhile to address additional key variables, it cannot =ay if this does not correct the problem that would confirm a technical problem with the engine, so please =ake your decision accordingly. I do think the go forward plan we discussed=Friday night will allow us to confirm the engine"s contribution to th= vibration your are feeling in the cabin. Let's talk more Monday. Best Regards, Kathleen Goncalves Regional Customer Manager Rolls Royce North America Inc EFTA_R1_01615781 EFTA02492815