To: [email protected][[email protected]] From: Skype Sent: Mon 1/4/2010 8:51:48 PM Subject: Skype would appreciate five minutes of your time Hello We're always trying to come up with ways we can improve Skype and we would be grateful if you could tell us a bit more about how you make calls by answering our short online survey which should only take less than 5 minutes. To start this short survey, please click on the link below, or copy-and-past the full link into your browser's URL address or location box. Start the survey now by clicking on this link. http://v2.decioherinc.com/survey/sksepe/skv090127list=3&source=lcifiSXtDhn Rest assured that all of the views and information that you provide as part of this research will be treated in the strictest confidence and at no time will any of the information you provide be attributed directly to you. Talk soon, and have a Happy New Year, The people at Skype EFTA_R1_01503703 EFTA02432683