To: From: Natalia Molotkova Sent: 1115/2019 2:18:13 PM Subject: flight Title: American Express ® I am sorry, I can't help with ticket that was issued by BA. And I can't request refund of the ticket we issued, due to it is non-refundable, sorry. Still should be somebody at the airport who represents BA, at the gate? With the computer? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Natasha, Please see email from and advise Thank you, Bella On Apr 15, 2019, at 10:12 AM, wrote: Hi Bella, Please tell them that there is no BA ticket desk and there was British Airways representative. They closed the check in on us 1 hour and a couple of minutes before take off. There were about 30 of us still in the line and I was in the front. I have now put it on my own card and will have to take it up with British Airways. It was unbelievable that there was no one who could help us. Thank you, Sent from my iPhone On Apr 15, 2019, at 4:08 PM, Bella Klein .c l> wrote: EFTA_R1_01105864 EFTA02283823