To: From: Sent: Subject: Natalia Molotkova Title: American Express 0 S:28 PM -ticket NY to Moscow for was fully refundable I bought with Harrison last night. Can we void entire ticket including the Jet Blue she will not use. Then buy new Aeroflot Took it in economy flex price tag? The flight looks fine Ticket, you issued last night, was exchange, so I can do partial refund, if any left (you know how it is with partially used tickets, they will reprise it as one way and refund the rest, if there is anything left), or exchange existing. You still want to cancel partially use ticket and issue FLEX fare in coach? Ticket on Jet Blue was issued yesterday, so yes, will void it. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST PnvaciStaternent I Visit vs To learn more about e-rnail secunty or report a suspicious email. please visit us at s^..ericanripross corn ,ph‘shtng. *2015 American Express. All lights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andror fees you authorize. We reserve the right to note profile and preference data for servicing purposes. EFTA_R1_01105594 EFTA02283611