To: From: Molotkova Sent: Thur 1/31/20 • Subject: Itinerary for 02FEB19 TOHEWL Title: American Express ® Hotel is not showing any rates in our system, called hotel, reservation agent couldn't find my agency as a travel agency and gave higher rate than on-line. Will you book room on-line yourself or you want me to do? https://www.melia.com/en/hotelstitaly/milan/me-milan-il-ducafindex.html You can do pre-paid rate on line and no need to fill the form. In-house reservations are closed fro teh day, and general were giving me higher rate than on-line. Mrs, (Natasha) Molotkova Centurion Relationship Manager (877) 877-0987 Hours: Mon through Friday 9AM-530PM EST Yes, with hotel on phone now. Re ids, (Natasha) Molotkova Centurion Relationship Manager (877) 877-0987 Hours: Mon through Friday 9AM-530PM EST ok super..so she is allowed a chedked bag with the ticket we are buying...please issue ticket as stated below! On Jan 31, 2019, at 1:36 PM, Molotkova wrote: EFTA_R1_01092939 EFTA02277734