To: I OW Travel From: Sent: Fri 2/1/2019 2:29:33 PM Subject: Re: Please send me info on how Jeffrey's points wor k for upgrading tickets thank you! • • Molotkova wrote: To pay with points for upgrade - you book coach ticket and pay difference in fare (plus possible change fee) business/first class ticket partially with points (20% back), let's say you pay coach value with money and the change fee. 1.00 = 100 points. Other option - to transfer American Express points to the airline and get mileage upgrade (we can transfer pi miles. But mileage upgrade could be tricky, has to be available, sometimes it is not the lowest fare to be upg to do it yourself (with certain airlines), but I can transfer points. Regards, Natalia (Natasha) Molotkova ours: on roug nay PM EST Hi Natasha...Jeffrey wants to sit down today and go over how points work for upgrading tickets...would it be paragraph for me? I know it's pretty simple but I want to make sure I have it correct... Thanking you in advance!! To learn more about e-rnail security or report a suspicious 'aimed, please visit us at americanexpreSs cerniphishing. © 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amen Express is in no way responsible or liable for the actions of the service provider and the only remedy far any claims relating to services or products provided service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andror fees you authorize. We reserve the right to note profile and preference data for servicing purposes. EFTA_R1_01084596 EFTA02272756