To: Apple Contact From: Lesley Groff Sent: Thur 1/3/2019 4:09:51 PM Subject: Re: Attn: Martin RE: HBRK Order Martin! Disregard my earlier email about Kathy RuelmnIcr's watch! Fed Ex shows it arrived to her Dec. 20th...I am double checking she has it but assume all is well. Lesley On Jan 3, 2019, at 10:24 AM, Martin O'Brien, Apple Business UES wrote: Hi Lesley - Hope the New Year is off to a good start! I reached out to our support team upon my return, however they were out of office until yesterday. They just got back to me and said they warocessing the return. Once I have that - I will forward you the return label for M. I'll be in touch by end of day today with next steps. Best Wishes, Martin O'Brien Business Expert Apple U r East Side wv.w.apple comiretail/uppereastside Office Hours: M-F, 9am-Spm On Dec 31, 2018, at 1:04 PM, Lesley Groff wrote: HI Martin...and Happy New Year! I know you are out of the office until Jan. 1. Wanted to let you know would like to return the entire watch and band then reorder the watch and single tour band she wants. We will need a return label for the return and please do reorder the proper one as soon as possible. thanks, Lesley On Dec 28, 2018, at 3:56 PM, Martin O'Brien, Apple Business UES < wrote: Hi Lesley - EFTA_R1_0 1072538 EFTA02268071