To: From: Sent: PM Subject: Title: American Express 0 OK Natalia Molotkova Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Hi Natasha...sorry for my delay in answering...it is ok...I think the agent let me know... no worries. is what it is. Lesley, hi. - you cancelled some flights fro her and I believe you were wrongly advised, that ticket 0577220618365, AF 1143 04NOV GVA CDG 505P was refundable. Agent was wrong, sorry, somehow they didn't even see what I advised to you when I issued ticket, that is is non-refundable. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Privacy Statement I visit the Centurion Card website EFTA_R1_01062695 EFTA02262310