To: m n rian Trave From: Sent: on 1 /1/ 184:34:42 PM Subject: Re: Itinerary INCL TICKETNO fornOCT1 8 YYEXVD darn...ok...is what it is! On Oct I, 2018, at 11:03 AM Natalia Molotkova wrote: No, I will talk to Oliver, may be he read fare rules incorrectly. He did request refund, let's see (it will be reject' Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST actually it was Oliver who told me last night (I think that was his name)...so do we have a credit for future us' On Oct 1, 2018, at 10:22 AM, Natalia Molotkova wrote: No, I didn't tell you it was refundable. Here is my disclosure from September 25, you authorized ticketing: Your response is required to complete this reservation. Prices and availability are subject to chang • Total air reservation, including taxes and fees: $536.90. • Ticket is non-refundable, $100.00 change penalty applies plus difference in fare • Code share: AIR FRANCE • Wed 03 Oct - Ukraine Intl Airlines 129 - Coach - 3h 25m Departing: Boryspil Intl Airport, Kiev (KBP) at 7.30pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 9.55pm • Fri 05 Oct - Ukraine Intl Airlines 9282 - Coach 3h Om OPERATED BY AIR FRANCE Departing: Paris Charles de Gaulle Airport, (COG) at 8.40pm Arriving: Boryspil Intl Airport, Kiev (KBP) at 12.40am Please reply to this email and provide your authorization to proceed. I am not sure who told you that ticket refundable, I do see refund was requested, it will be rejected, du EFTA_R1_01056589 EFTA02259958