To: Centurion Support From: Lesley Groff Sent: Sat 7/21/2018 8:21:20 PM Subject: Re: Attn: Kathy Herauf-Ticket to Finland and hotel sta y Ok. Thanks on all. Can you send the flight itinerary to me? I will need to take care of the hotel myself it sounds like. Sent from my iPhone < :,• On Jul 21, 20 I 8, at 4:13 PM, Centurion Support wrote: Hi Lesley, I'm sorry, I should have known that she was a female. I do have the reservation on hold We can hold until July 23 at 11:59pm I just called the hotel back because I did not receive their email. She said she will try again. She also advised we would have to do a wire transfer or book online thru their website, which we can not do. I will send you the rate , for some reason they won't quote over the phone either. Thanks, Kathy From Centurion Support on behalf of your Relationship Manager Natasha Hi Kathy!! MI is a female! Her P# is Exp She needs this Flight reserved so she can get her Visa. Her appt is Aug 1. Please only HOLD (reserve) the flight and let me know when the hold expires. OK on getting back to me on rate but do go ahead and reserve the room as she is concerned the hotel will sell out. Thanks Sent from my iPhone On Jul 21, 2018, at 2:12 PM, Centurion Support a wrote: Hello Lesley, I do have the flights available . He will need a Visa for Finland. Do you have his passport number?They do need this information in the reservation. You can send me the number if you have it with expiration date. Don't put the word "passport" in front of the number or my system will block it. You can also call me. Sun 02 Sep - Finnair 6 Departing: New York John F Kennedy Airport, (JFK) at 5.40pm Arriving: Helsinki Vantaa Airport, (HEL) at 8.50am Mon 10 Sep - Finnair 5 EFTA_R1_01037102 EFTA02250912