To: n Trave From: ' Sent: Mon 5/7/2018 7:42:09 PM Subject: Re: Train Ticket forte YES!!! great idea On May 7, 2018, at 3:41 PM, Natalia Molotkova wrote: Do you want to add Add the Rail Protection Plan to the booking to protect $572.00 worth of products and get the freedom to char no questions asked. Plus, protect train tickets in the case of a missed train connection, strikes and loss or the Rail Protection Plan TM General Conditions for an Exchange under the Rail Protection • Rail passes, train tickets, reservations, and city passes/tours may be exchanged for the same or diffe Cards. • The value of the original product will be applied to the new booking. Travelers who have not yet dete tickets are not available yet for purchase, will be issued a coupon code equal to the value of the exchar new booking at a later date. • Travelers are responsible to pay the difference in price between the exchanged product(s) and the ne product is lower than the original product, the difference will not be refunded nor will a credit/coupon cc • Coupon Codes are issued in the name of the traveler(s) given at the time of the original booking and • Coupon Codes issued for an exchanged product must be redeemed on a new booking no later than I on the coupon code. No refund will be issued in cases where the full value of the coupon code is not ue • No explanation is required for exchange requests on the product(s). • Rail Protection Plan has no cash value. Travelers who use their RPP Exchange benefit and then can eligible to receive a refund on any cost paid by the traveler that exceeded the value of the original exch applied. Shipping and handling fees are non-refundable. • Exchange of Paper Products under RPP : Exchange requests must be received by RENA Custom business days prior to the scheduled departure date to Europe. New product/coupons codes will not be documents have been received by RENA. Exchanges on paper products cannot be performed after the Europe. Travele