To: Allison Mckni ht[[email protected]] From: Sent: Wed 4/4/2018 5:51:01 PM Subject: Re: Ann: Paige! (who is Natasha's fill in while on h oliday) Please issue refundable ticket at 5351.40 Thank hope we can get an answer soon with rail Europe. I really thought Matasha did it all on line? I hope they answer soon. Thank you for Info on natashas back up Appreciate your help. Sent from my iPhone On Apr 4, 2018, at 1:36 PM, Allison Mcknight < wrote: Hi I have e flight on hold for Viktoryia, and would be happy to issue. Do you wish to purchase refundable or nonrefundable that was quoted ? I am sorry but had to hang up with Rail Europe after 2 hours on hold. My manager is going to have one of our support staff call them back shortly. We should have an answer to you by 5pm EST. Also, regarding Natasha's fill in, Kathy, the Associate RM, is technically is her supporting her while she is out, but is off WedfThurs and works Sat/Sun. I am Natasha's Buddy RM on the team and second in line to take her calls, then they would go to our usual back up team. equest you should email hen she is away. Paige Mcknight Centurion Relationship Manager Hours: Monday through Friday 9:30am to 6:00pm EST Wow...long hold time... Please purchase the flight on AF operaterd by JOON departing Paris at 9:10pm on April 7th for Viktoryia. Thanks! Hope Rail Europe answers soon. Please email only me the itineraries (to this address) thanks! On A r 4 2018, at 12:14 PM Allison Mcknight > wrote: EFTA_R1_01015457 EFTA02242239