To: From: Lesley Groff Sent Wed 4/4/2018 11:20:29 PM Subject Re: Eurostar Issues-I worry about new ticket! EXACTLY! it is the WORST website EVER! and you cannot speak to anyone! I have been lamenting over this all day... just On Apr 4, 2018, at 7:16 PM, wrote: I tried to make it online but it's impossible . <image' jpeg> Envoye de mon iPhone Le 5 avr. 2018 a 01:09, Lesley Groff < • a ecrit : It will be much easier for her to just change what she has! Lets see what happens tomorrow...I will get a credit for my new ticket if she is able to just change what she has. Please talk to her and help her. On A r 4 2018 at 7:07 PM, wrote: Thank you Lesley . I know that she can change her ticket by herself tomorrow in any Eurostar office . I think she has to pay 30 pounds or even nothing because it's a business ticket . But you purchased a new one Envoye de mon iPhone Le 5 avr. 2018 a 00:56, Lesley Groff a Omit : Want to give you the heads up: My account rep, Natasha, is on holiday. She purchases our rail tickets through an account she has, which no one i er apparently has access to. I booked a new ticket myself on line and received a booking number(42881140) but she must print the ticket herself at a kiosk at the station OR go to the window and speak with an agent. She is to take the 7:55am train arriving Paris 11:17am. ...I worry however ...I don't know if she needs the card it was purchased on (the EFTA_R1_01014187 EFTA02241626