To: tkova From: Sent: Tue Subject: Re: says her mom is with her in Miami and did take her flight, however she upgraded herself to biz class. She definitely needs to fly back home to Moscow. Do you think the upgrade did something to the ticket? Sent from my iPhone On Jan 31, 2017, at 4:49 PM, Natalia Molotkova c > wrote: , hi, not sure if you know, but looks like flights we booked for from Moscow to Miami were cancelled due to she didn't take flights. took outbound, I guess she is in Miami now.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST To learn more about e-mail security or report a suspicious e-mail. please visit us at americenexpress.cornrehiskeng. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andior fees you authorize. We reserve the right to note profile and preference data for servicing purposes. EFTA_R1_00916751 EFTA02203660