To: From: Sent Mon 5/19/2014 5:19:12 PM Subject Re: Hey Kim...below is from Bella...if Theresa is in the apt and you can get her to go through the step of unplugging the modem, you may have a chance of speaking with her...but if you can't even reach her...well... On the phone with TWC. The modem in the apt should be restarted manually: unplug for about 30c and plug back in. Should work. TWC will call the number shortly to troubleshot. On May 19, 2014, at 1:01 PM, Kimberly Feierstein wrote: They do! But this girl is a disaster and never answers. Thanks for trying . C) From: Sent: Monday, ay To: Kimberly Feierstein Subject: Re: we really keep the phone lines in the apt's for internet access purposes...we kinda assume pp have cell phones to be reached on! On May 19, 2014, at 12:54 PM, Kimberly Feierstein wrote: Sorry, any chance you found the number? From Sent: Monday, May 19, 2014 12:22 PM To: Kimberly Feierstein Subject: Re: Hang in... On May 19, 2014, at 12:19 PM, Kimberly Feierstein wrote: Hi there, Is there a phone in that apartment that I could call her on? Thanks. EFTA_R1_00718397 EFTA02104991