To: Natalia Molotkova From: Lesley Groff Sent: Wed 8/2612015 5:54:47 PM Subject: Re: St. Barth for Karyna [Email Ref: 150826-000892] Ok thanks Sent from my iPhone > On Au 26, 2015, at 1:50 PM, Natalia Molotkova wrote: > • Response (Natalia Molotkova) 08/26/2015 01:50 PM > That what the reservation system advised me, and information in teh system comes from the hotel. I tried call them, they said regular cancellation policy fro X-mas time is 90 days, but the person who sent me the voucher, was not available, will call later. > Regards, > Natalia Molotkova > Centurion Relationship Manager > • Hours: Monday through Friday 10:30am to 7:00pm EST > Customer ) 08/26/2015 11:48 AM > ok, got it-and if we want to cancel we must do so 15 days prior to arrival (so we will say by Dec. 9th)... > On Aug 26, 2015, at 11:42 AM, Natalia Molotkova wrote: > • > > > > > Response (Natalia Molotkova) 08/26/2015 11:42 AM > > I booked the room, requested the letter from the hotel, the deposit was charged at the time of booking, may be not right away. > Regards, > Natalia Molotkova > > Centurion Relationship Manager > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > Response (Administrator) 08/26/2015 10:18 AM > > THIS EMAIL INHOX Is NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > Customer ( 08/26/2015 10:18 AM > > Can you get us a letter from the hotel? Do you think they will provide prior to paying? > > > > Sent from my iPhone > > > > > On Au 26, 2015, at 9:37 AM, Natalia Molotkova wrote: > > > EFTA_R1_00644956 EFTA02075032