To: bellaklein Cc: nu Kahn From: Karyna Shuliak Sent Mon 7/27/2015 3:10:59 PM Subject: Re: Need help with printer ; Richard The guests confirmed for the time warner technician to come in tomorrow. Thanks. On Jul 27, 2015, at 9:59 AM, bellaklein W. wrote: Karyna, I made an appointment with Time Warner for tomorrow LOAM to I I AM. Technician will replace and program the remote control for the TV and and exchange modem. Please insure someone is present in the apartment. Thank you, Bella On Jul 26, 2015, at 6:12 PM, james I personal genius as> wrote: Hi Bella, Jeffrey has some very important guests in 11J and there's a problem with the TV remotes. The remotes for the TV & Bluray player are missing (there were two old remotes for devices not there anymore) and the TimeWarner remote doesn't work very well -- you have to aim it just right and push the buttons multiple times. Sometimes it turns the TV off or on, sometimes it doesn't. It looks very old and the battery door is held on by packing tape. Also, it still has the blue Ubee intemet modem, not the new ones we've got in the other apartments. Can you see if we can get these replaced as soon as possible? Is it possible to have a TWC tech come & do it or for us? I don't know if the cable remote needs to be programmed... EFTA_R1_00640893 EFTA02073927