To: From: Natalia Molotkova Sent Wed 10/14/2015 7:01:26 PM Subject: Change and Janusz flights back to PB [Email Ref: 151015-000400] TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE Response (Natalia Molotkova) 10/14/2015 03:01 PM OK, on it... Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Customer 10/14/2015 03:00 PM OK, glad we never change" and Janusz's flights home cause we would be changing them again....I need them both to fly from NY to PB this Friday Oct. 16th around noon /Ipm.. Rec. Loc#EWIETC Janusz Rec. Loc#TFFFSH Just do it...I know we probably forfeit the ticket they are holding due to change fees...a whole new ticket is fine! Thank you, Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious email. please visit us at amencanevress.com/phishing. *2015 American Express. All rights reserved When booking concierge services for Card Members, Arnencan Express uses a third party concierge service contractor ("Concierge Company"). In some cases. Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees th