To: From: Natalia Molotkova Sent Mon 2/1/2016 6:29:46 PM Subject: Vinicio Montegan [Email Ref: 160202-0004801 TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE Response (Natalia Molotkova) 02/01/2016 01:29 PM May I cancel his return flight from STT to NY? Regards, Natalia Molotkova Centurion Relationship Manager ours: on y ougi nay : am o 5:30pm EST priv.acy..Staternent I .Viliatle_Centurion Card vabsite To learn more about e-mail security or report a suspicious e-mail. please visit us at emericanexpress comphishing. O 2016 American Express. All rights reserved When boolung concierge services for Card Members, American Express uses a third party concierge service contractor ('Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or Amencan Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or Amencan Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or Am