To: From: Natalia Molotkova Subject: More thoughts on tickets [Email Ref: Thur 1/2112016 4: : 7 PM Sent: ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE Response (Natalia Molotkova) 01/21/2016 11:04 AM Norwegian is on hold only till tonight, not letting me hold it later. Will have to rebook it tomorrow. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Customer 01/21/2016 10:51 AM Ok thx Sent from my iPhone Customer ( ) 01/21/2016 10:51 AM Wow. System down a long time Sent from my iPhone Customer ( 01/21/2016 10:51 AM Hmm perhaps l= ? or =? Sent from my iPhone Response (Natalia Molotkova) 01/21/2016 10:47 AM Never mind, holding flight on the 4th, but fare today is $331.50. If you decided to issue today, will get you difference in fare back. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Response (Natalia Molotkova) 01/21/2016 10:43 AM Lesley, will you please give me any name, whose flights were just on hold and were auto- cancelled? Recentl . Re ards Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to EFTA_R1_00608221 EFTA02061719