To: From: Natalia Molotkova Sent Thur 1/14/2016 4:58:06 PM Subject Can you change a ticket purchased by someone else? [Email Ref: 160115-000233] TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE > Response (Natalia Molotkova) 01/14/2016 11:58 AM No, I don't have access to reservations, if they were not booked by American Express Consumer Travel, call Deltaa directly or agency, who booked it. Sorry!!! Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Customer 01/14/2016 11:54 AM Hi Natasha...Can you change a ticket that was purchased by someone else? Eric ICrempp Delta Confirm # H9DW5U He is to depart tomorrow on Delta 2547 out of JFK at 9;34 arrive Washington at 10:59pm...he now needs to depart Sat. Jan. 16th...a 9:30am-ish flight would be great. Jeffrey will pay for the changes...fee and price difference if any... Privacy Statement I Visit the Centurion Card website To learn more about e-mall security or report a suspicious e-mail. please visit us at americanexpress.comlphishinq. O 2016 American Express. All rights reserved When booting concierge services for Card Members. American Express uses a third party concierge service contractor ("Concierge Company). In some cases. Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express. and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Con