To: Lesley Groff) Cc: Karyna Klein ); Yamada, Kayo (TYOGH) Concierg From: Sent: Subject: TYOGH-Shared MB-Concierge Sat 9/17/2016 6:25:12 AM RE: Karyna Shuliak & 'etailS Dear Ms. Groff, Thank you very much for your reply and sending us credit card form. We surely understand that we can charge to the card for all charges. We are sorry for asking you however please kindly confirm us about "All Charges". Bella ; TYOGH-Shared MB- Can we use the card for all room charges and any other incidental charges such as train fare, car fare, food, drinks if they charge to room? Lastly, please be kindly informed that we also kindly ask for pictures/ copies of both sides of the card. We feel sorry for keep chasing you to ask for these documents since local credit card company requires for charge, Please feel free to contact for any questions and any further assistance. We are looking forward to receiving card pictures/ copies. Thank you very much for your kind understanding and assistance. Yours sincerely, Takashi Kai (Mr.) Concierge EFTA_R1_00572531 EFTA02043467