To: Natalia Molotkoya[n From: Sent: Mon 9/26/2016 1:41:29 PM Subject: Re: Tawaraya Hotel Confirmed! Sept 26-Oct 1 KARYNA SH ULIAK [Incident: 160925- 000002] We were told the hotel had not been paid for. The concierge at grand Hyatt is helping us out I think we will be fine. The person who you spoke with will be there tomorrow and straighten it all out. I have not heard back from Karyna since yesterday morning so I Assume all is fine. Thanks though. Sent from my iPhone On Sep 26, 2016, at 8:31 AM, Natalia Molotkova < wrote: Sent: 09/28s2016 08.31 AM MO is there a problem? Do you need my help on it? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Sent: 09/24/2016 10:00 AM Hello concierge again...here is our confirmation of Tawaraya hotel ....we were under the impression the Tawaraya had the Amex as well...Please do know we wish all charges for the Tawaraya and any and all incidentals to go on the Amex on file ending in 4009. Thank you... MSS Begin forwarded message: From: Subject: Tawaraya Hotel Confirmed! Sept 26-Oct 1 Date: September 14. 2016 at 6:08:35 PM EDT To: Karyna Shulia EFTA_R1_00570021 EFTA02042290