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To: Cc: TYOGH-Shared MB-GrandClu ; TYO are. oncierge From: TYOGH-Shared MB-Concierge Sent: Thur 9/29/2016 5:20:35 AM Subject: RE: Picture you requested 2 of 2 Dear Ms. Groff Warm greetings from Grand Hyatt Tokyo. Thank you for your email, we are sorry to hear about all the confusion. We called TAWARAYA and spoke to them and made sure they understand that Ms. -nd Ms. will pay with their own credit cards. If there is anything else we could assist you with please feel free to contact us anytime. We hope they enjoy their trip in Kyoto. Thank you very much. Yours sincerely, Nozomi Sagasaki Concierge Grand Hyatt Tokyo 6-10-3 Roppongi Minato-Ku, Tokyo 106.0032 Japan EFTA_R1_00569565 EFTA02041938
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