To: From: Sent: Subject: Fwd: Picture you requested 2 of 2 Sun 9/25/2016 12:51:28 PM Sent from my iPhonc Begin forwarded message: From: TYOGH-Shared MB-Concierge < n Date: Se tember 25 2016 at 3:59:16 AM EDT To: ' Cc: -1-y0cl1-Shared MB-Concierge "TYOGH-Shared MB-GrandClub" Subject: RE: Picture you requested 2 of 2 Dear Ms. M, Good afternoon from Grand Hyatt Tokyo. Thank you very much for your inquiry regarding payment at Tawaraya Ryokan for Ms. and Ms. M. We talked to Tawaraya Ryokan re arding the payment and we have been informed they have the information "Ms. boss will pay for their stay at Tawaraya Ryokan", but no further detail can be obtained today since the person who is in charge was away today and tomorrow. It seems they are now proceeding the payment arrangement but not completed yet, so please let us talk to them again on Tuesday directly with the person who cares about Ms. stay. Thank you in advance for your kind understanding and patience. In the meantime, should you have any queries or need further assistance, please feel free to contact us anytime. Thank you very much. Yours sincerely, Ryota Asano Concierge Grand Hyatt Tokyo 6-10-3 Roppongi Minato-Ku, Tokyo 106.0032 Japan + 81 3 4333 1234 TELEPHONE EFTA_R1_00568832 EFTA02041379