To: Cc: TY H-Shar t:IMB-Cor.I I OG ; TYOGH-Shared MB- GrandClub[ From: TYOGH-Shared MB-Concierge Sent: Sun 9/25/2016 7:59:16 AM Subject: RE: Picture you requested 2 of 2 Dear Ms. M, Good afternoon from Grand Hyatt Tokyo. Thank you very much for your inquiry regarding payment at Tawaraya Ryokan for Ms. and Ms. M. We talked to Tawara a Ryokan regarding the payment and we have been informed they have the information "Ms. boss will pay for their stay at Tawaraya Ryokan", but no further detail can be obtained today since the person who is in charge was away today and tomorrow. It seems they are now proceeding the payment arrangement but not com leted yet, so please let us talk to them again on Tuesday directly with the person who cares about Ms. stay. Thank you in advance for your kind understanding and patience. In the meantime, should you have any queries or need further assistance, please feel free to contact us anytime. Thank you very much. Yours sincerely, Ryota Asano Concierge Grand Hyatt Tokyo 6-10-3 Roppongi EFTA_R1_00568647 EFTA02041285