To: Roy Hodge Cc: Jeffrey [email protected]] From: Jermaine Ruan Sent: Thur 5/30/2013 3:17:58 PM Subject: RE: Phones problems Hi Roy, Yvonne apologizes for the interruption of service. The line crew was to call before downing the circuit and they did not. They checked their "smart Jacks" and physical connections. It was reported the cabinet is not as cool as it should be. They released the line back to us. Regards Jruan From: Roy Hodges [mailto: Sent: Thursday, May 30, 2013 10:38 AM To: Jermaine Ruan Subject: Re: Phones problems I'm afraid to let Danny off the island while we are planting trees. He's the only one here that knows where all of the wires are located. I doubt that it is a line issue though, if it is cutting off after 30 minutes. Seems like if it were a line issue it would be a complete shutdown? On Thu, May 30, 2013 at 8:15 AM, Jermaine Ruan Morning Roy, wrote: I will see if I can have Innovative can do something today instead of tomorrow. Continue to update me with any glitches with the phone service. Did Danny get a chance to inspect the fiber cabinet on St. Thomas? Regards EFTA_R1_00454894 EFTA01971881