From: Jermaine Ruan Sent: Thursday, April 7, 2016 12:03 AM To: [email protected] Subject: Fwd: Al server issue and status Good evening boss FYI: From: Jermaine Ruan <mailto Date: A ril 6 2016 at 4=49:55 PM AST To: >, <mailt > Subject: Al server issue and status Good evening ladies FYI: Please be advise that Amen one of the men workin= the special software for JE ran an update that crashed the network protoco=s on the new server and lost remote capability. (This issue is strictly do t= the update our end was and is still problem free.) =br>Under Amen's instruction, I am working on bringing the remote acce=s back online. I spent the major of today on the server and possibly t=e same for tomorrow. (As long as Amen is able. We are in different time zon=s.) The server has been reconfigured from the the way Liston and I had it. l=don't recognize configuration, so I can't do standard problem solving metho=s. For now, I am acting as Amen hands and eyes until remote access is recon=ected. Regards Jruan Sent from my iPhone </=ody> EFTA_R1_00099596 EFTA01780803