From: James Henderso Sent: Thursday, April SIIII To: Jeffre E stein Cc: Subject: RE: Telephone Call Dear Jeffrey It was good to talk to you earlier this week and as I said I c=mpletely understand your concerns and frustrations as does the Duchess. We discussed=a number of ways of trying to rectify this situation including: -&nb=p; Public comment by the Duchess in forthcoming US TV interviews<=:p> -&nb=p; A statement from her -&nb=p; A letter from her In reviewing these options there is a concern that any comment="live" and "on air" might generate more negative than positive for you= in terms of follow on questions, therefore a letter of clarification — a= suggested by you — would be more appropriate. This could be done personally or through lawyers. To this end could you be kind and let me know the exact wording that you would like to see in a letter and I can then put this to the Duche=s and hopefully we can resolve the matter soonest. Best regards James James Henderson Managing Director elham Bell Pottinger 6th Floor Holborn Gate 330 Hi: h Holborn London, WC1V 7QD www.pelhambellpottinger.co.uk <http://www.pelhambellpottinge=.co.uk> R=0; A CarbonNeutral® company From: Jeffrey Epste=n [mailto:[email protected]] Sent: 26 April 2011 18:27 To: James Henderson Subject: Re: Telephone Call EFTA_R1_00094275 EFTA01778040