international jet 2221 SMITHTOWN AVENUE. LONG ISLAND MACARTHUR AIRPORT. RONKONKOMA. NEW YORK 11779 831.737 5900 P 831.737 1249 F www.mlljel.com November 1, 2013 Entertainment System N212JE Jeffrey. I thought it would be helpful to collect all the information and present it to you in a comprehensive way for you to read through so we can reach a meaningful solution. We are going to tune the system next week at Teterboro and adjust all levels to what IJI believes to be the best set up — based upon our discussions including listening to the system with you and Dan on the airplane at Teterboro. Additionally, we will be using a frequency analyzer when adjusting audio frequency levels. With regard to the monitor, we had UTC Aerospace send us a piece of equipment that will allow us to adjust the color and contrast settings on the monitor. With regard to the air gasper, I have scheduled Brad Brownell of B/E Aerospace to come to my office on Monday to review the various air gasper options. I will have choices identified for you by next week and I am trying to obtain samples for you — even the possibility of replacing one in the aircraft to test. Please read the following pages: e-mail to JE on 6127/2013 2:52 PM Jeffrey, The system has this "head unit" for control of the audio system through the touch screen. EFTA_R1_00011001 EFTA01733980