From: jeffrey E. <[email protected]> Sent: Thursday, December 17, 2015 8:12 PM To: james ce ( personal genius Subject: Re: On Thu, Dec 17, 2015 at 11:50 AM, james ce I person=l genius <mailto > wrote: When you ha=e a chance, could you please run the following command in Terminal /Appl=cations/Utilities/Terminal.app ): Is -al - and send me the results? This will list the permissions on each of the folders inside Story. Once=I know this, I can send you a followup command to fix them. =/div> Thanks (and sorry about this hassle), <http:=/personalgenius.us/email_sig/fineline.png> James Ce your Personal Genius • Certified Support Professional 10.6 http://personalgenius.us On Dec 17, 2015, at 11:02 AM, james=ce I personal genius <mailto > wrote: The downloads are failing because the permissions=are screwed up on the folders within your home folder. I'll be hap=y to walk you through the fix, but the steps are outside of normal compute= operations, so I'm sending you the instructions — there a=e screenshots of most of these windows at http://pondini.org/OSX/Password.html<=a> <http://pondini.org=OSX/Password.html> . I'll be available on my cell a= <tel To fix it, we need to reset your=home folder permissions. To do that, you'll need to restart the computer into th= recovery partition, unlock the disk and use the resetpassword utility: Step 1: Restart in Recovery Partition: EFTA_R1_00005808 EFTA01732352