February 28, 2004 - March 11,2004 Page 7 of 24 NES, LLC Primary Account Number ° JPMorgan Private Bank Important Information about Your Statement Personal &comb are subjat to the Deposit Accounts Agreement or the General Terms For Accotmts and Services. liminess accounts are subject to the Tams and Conditions for Commercial Accounts or the General Terms For Accounts and Services Your accounts. unless ethane indicated on the Statement. are held by JPMorgan Chase Bank (the 'Bank'). Deposit accounts held at the Bank, including checking, savings, CD, and money market accounts, are FDIC insured. In Case of Errors or Questions About Your Electronic Funds Transfers (personal accounts onhl Telephone or wale to the Bank if you think your statement or receipt is wrung. or if you need more intoimation about an electronic transaction on a natanent or receipt. The phone number for inquiries is printed on the front of this gateman. The address for inquiries appears below. We must hair from you no later than 60 days aria we rent you the FIRST intemat on which the error or problem appeared. • Tell us your name aid account number. • Describe the error or the transfer you are unsure about. and explain as clearly as you can why you believe it is an error or why you iced mote information. • Tell us the dollar amount of the suspected error. Please direct all inquiries to your Morgan Account Officer at JI'Moigan Private Bank Client Service 500 Stanton Christiana Road. I /O11S3 Newark. DIE 19711-2107 We will investigate your complaint and will correct any error promptly. If we take more than 10 business days to do this (20 business days for transactions outside the D.S. and point-of-sale tran.sactions), we will recredit your account for the amount you think is in error so that you will have use of the money riming the time it takes us to complete our investigation. In Case of Errors or Questions About Non Electronic Transfers Please examine your account at once.