Attn: 12070-7000 15000 Capital One Drive Richmond, VA 23238-1119 [email protected] October 25, 2019 VIA INTRALINKS Federal Bureau of Investigation 26 Federal Plaza New York, NY 10278 Re: Subpoenaed Entity: Capital One Bank (USA), N.A. and Capital One, N.A. Responding Entity: Capital (USA), N.A. and Capital One, N.A. Case No./Name: In re Our File Number Dear I am writing in response to the subpoena or information request for the above-referenced matter ("Subpoena") directed to the above Subpoenaed Entity. Subject to and without waiving the below objections,' the Responding Entity (-Capital One") has exercised reasonable diligence in searching its systems of record for the documents and/or information reasonably requested by the Subpoena, and the enclosed documents and/or information represent all available documents and/or information yielded by this search. Please note that there are multiple Capital One entities and that the responsive documents produced herewith represent only those in the possession, custody, or control of the Responding Entity. Please note that Capital One has a 7-year retention policy; account records older than 7 years may no longer be available in our systems of record; account statements prior to September 2007 are no longer in retention. For this account opened online, no application, signature card or identification used to open the account were located. Also, no IP history was found for the account closed in 2013. Please also note that it is not possible for Capital One or any of its employees to represent that any document production contains "all documents" for any specific customer and/or account. Based upon our interpretation of your request, however, we believe the enclosed documents fully satisfy your request. Capital One shall assume that this response constitutes a full and complete response requiring no further action by Capital One in response to the Subpoena unless you should advise it