From: Jason Goldberg < To: [email protected] Subject: In Response To Your Feedback about Fab. Date: Tue, 13 Aug 2013 15:14:50 +0000 If you ore unable to see this message, click here to view To ensure delivery to your in box, please add Don't wan! this? Safely unsubscribe tFab Smiles Guaranteed Logo Hi. to your address book. Free returns. Free Shipping. Smile guarantee. For the last month or so, we've been asking our customers how they feel about Fab. The feedback we've received has been humbling, and has got me and others here thinking about how we can make Fab better, for everyone. We came up with a simple promise: The Fab Smile Guarantee. If anything about your Fab experience doesn't make you smile, let us know and we'll do whatever we can to fix it. Today, as part of our Smile Guarantee, we're introducing free returns, free shipping (for orders over $49 and for orders that take more than 5 days to ship) and price matching. That's just the start. Our Smile Guarantee is our promise to you. We're also rethinking our emails to make sure every email we send is timely and relevant to you. Your feedback helps us make Fab better. If you have any other ideas of how we can improve Fab, please reply to this email to let me know. Thank you for being part of Fab. Smile, it's guaranteed. Jason Goldberg CEO, Fab.com EFTA01143016