From: Jeffrey Epstein <jeevacation®gmail.com> To: Subject: Re: Bell 430 claim Date: Tue, 31 Jul 2012 04:25:57 +0000 tell them you will pay 20k On Mon, Jul 30, 2012 at 9:55 PM, wrote: Jeffrey, I need your guidance! I can't tell you how upset I am with Bell Helicopter warranty department. I received response from Bell warranty during our departure from Waco Tx regarding the EFIS tube that has the loose face plate. This unit is vacuum sealed and needs to be repair by HoneyWell. The EFIS tube is warranted by Bell 100% mainly since Bell 430 owners have complained it was a costly item and high failure rate. New unit is $140,000 and overhaul exchange is $71,000 This warranty program has been in effect for a couple of years due to its high failure rate. Just to recap what took place: While I was installing the new data plate with our new N number, I decided to install this above the EFIS tube, since this was the location of the old N number. My hand "touched" the face plate and I noticed it was loose,. I tried to remove the EFIS tube, but was afraid of damaging the unit further, so I called Edwards "David Burch" manager to assist, he sent his chief mechanic and removed the unit safely. Mr. Burch thought warranty would be in effect but noted, he never seen a face plate became dislodged from the box. At this time, Bell is accusing me of tampering with the unit and will not honor warranty. I personally spoke to Bell warranty the day the EFIS tube was removed, person named Guy, and he indicated that if Bell didn't approve of the free exchange, he would support me and bring this to the attention of his supervisor, Mr Dennis Wood. Our request was denied,. I explained to David Burch at Edwards that I've been a loyal Bell customer for over 11 years and given Bell tremendous amounts of money for repairs of our 407 and 430 helicopters. I feel that we should fight this matter to the fullest extent. The overhaul exchange of this EFIS tube is $71,000 The current d