From: Jermaine Ruan < To: Jeffrey Epstein Cc: Richard Kahn Subject: Re: Date: Sat, 24 Aug 2013 22:22:23 +0000 Good evening boss, My apologies for the inconvenience sir. The state side vendor that sold the remote did not to supply the cd key code to unlock the unit for programming. On Thursday the wiring was completed to all the devices with only the programming to complete. Since yesterday, the installer(A+ Securities) and myself have been trying to get the vendor to release the codes. They refuse to. The installer today is approaching his supplier to see if we could purchase the codes from them or order the remote through them and send back the one that was purchased from the stateside vendor. Regards JRuan On Aug 24, 2013, at 4:38 PM, Jeffrey Epstein < what is happeneing with my movies? ?? > wrote: The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of Jeffrey Epstein Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved EFTA00678467