From: james ce I personal genius • To: "Jeffrey E." <[email protected]> Subject: Re: Date: Thu, 17 Dec 2015 22:43:28 +0000 Okay... then the hard way. If you reopen terminal and paste in the following commands (you should be able to paste them all in at once) and enter, does that fix the downloading? ch0ags -R nouchg --(Downloads; chown -R Story:staff —/Downloads; chmod -R 755 --(Downloads; chmod -RN -?Downloads; chmod -R +ai "_spotlight allow list,search,file_inherit,directory_inherit" —/Downloads; chmod -R +ai "staff deny delete" --(Downloads If that doesn't work.... can we FedEx your NY laptop down and have this one sent up here for me to fix? I'm certain it's a permissions issue, but can't fathom why it persists. The first fix we tried should have resolved it. James Ce your Personal Genius r Certified Support Professional 10.6 hrip://personalgenius.us On Dec 17, 2015, at 5:20 PM, Jeffrey E. [email protected]> wrote: cant open On Thu, Dec 17, 2015 at 4:31 PM, james ce I personal genius wrote: I think this script should manually fix the permissions. It should be an "unzip and double-click to run" (I don't have anyway of testing it, unfortunately.) After running it, downloading should magically work again. If it doesn't — or the script fails to run — you can always set Firefox's preferences to download to another folder (such as the Desktop) to get it working until I can figure out how to fix it for reals. James Ce your Personal Genius Certified Support Professional 10.6 http://personalgenius.us On Dec 17, 2015, at 3:12 PM, Jeffrey E. <[email protected]> wrote: EFTA00667936